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Casino Lab Cookies Policy
This Cookies Policy explains how Casino Lab uses cookies and similar technologies when you visit or use its website. It describes what cookies are, why they may be used, the types of information they can collect and the choices available to you. This policy should be read together with the website’s Privacy Policy and Terms and Conditions.
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About cookies
Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device, remember selected settings and support particular functions. Similar technologies, including pixels, tags, web storage and software development kits, may work in a comparable way. In this policy, we use the term cookies to refer to cookies and these related technologies.
In this article
Cookies can be set by Casino Lab, or by service providers that support website operations. Some cookies remain on your device only while your browser is open. These are commonly called session cookies. Other cookies remain for a longer period or until they are deleted. These are commonly called persistent cookies. The period for which a cookie remains available depends on its purpose and technical settings.
Cookies do not usually contain information that directly identifies you by name. However, cookie information may be linked with account, device, browser or usage information that we hold or receive. When this occurs, the information may be treated as personal information under applicable privacy laws. We handle information in accordance with our Privacy Policy and applicable Australian requirements.
Why cookies are used
- To keep the website available, secure and functional.
- To remember information you enter or choices you make during a visit.
- To support account access and maintain a secure session where relevant.
- To understand how visitors use pages, features and navigation tools.
- To identify technical issues and improve website performance.
- To remember cookie preferences and other consent choices.
- To help provide relevant content, promotions or advertising where permitted.
- To support fraud prevention, security monitoring and responsible gambling features.
Types of cookies we may use
Strictly necessary cookies
These cookies are needed for core website functions. They may support navigation, page loading, security controls, account sessions, authentication, fraud monitoring and access to features requested by you. Without these cookies, parts of the website may not work as intended. Because they are necessary for the operation and security of the service, they generally cannot be disabled through the website’s preference tool. You may be able to block them through your browser, but doing so may prevent access to some pages or functions.
Preference and functionality cookies
These cookies allow the website to remember choices you make, such as language, region, display settings or other preferences. They may make your future visits more convenient and help provide features you have requested. If you decline these cookies, the website may still be available, but some settings may not be remembered and certain features may operate in a less personalised way.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may collect information such as the pages visited, the links selected, the time spent on a page, the device or browser used and whether an error occurred. This information is generally used in aggregated or statistical form to measure performance, improve content, identify problems and make the website easier to use. Where appropriate, analytics information may be collected with safeguards designed to reduce direct identification.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand the effectiveness of promotional content and show material that may be more relevant to a visitor. These cookies may be placed by Casino Lab or by advertising and technology partners. They may be based on information about your browsing activity across websites or services. We do not use cookies to remove your responsibility to make informed gambling decisions, and marketing activity remains subject to applicable law and our responsible gambling practices.
Security and responsible gambling technologies
Some cookies or similar technologies may be used to help protect the website and users from suspicious activity, account misuse, automated attacks, payment fraud or other security risks. They may also support responsible gambling tools, including the operation of account settings, restrictions, activity monitoring or self-exclusion-related functions where applicable. These technologies are used to support safer and more secure services and may be necessary even when optional cookies are declined.
Your choices and cookie controls
When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept optional cookies, reject optional cookies or choose categories individually. Your choices may be stored in a preference cookie so that the notice does not appear every time you visit. If you change device, browser or browser settings, you may need to provide your choices again.
You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is placed. The steps differ between browsers and devices, so you should consult the relevant browser help information for instructions.
- Deleting cookies may remove saved preferences and require you to sign in or make selections again.
- Blocking all cookies may affect website security, account access, navigation and other functions.
- Blocking third-party cookies may reduce the availability or accuracy of some analytics and promotional features.
- Cookie controls on one browser or device do not automatically apply to other browsers or devices.
- Some similar technologies may require separate controls and may not be affected by ordinary cookie settings.
If the website provides a cookie preference centre, you can use it to review or change optional cookie choices. You may also contact Casino Lab through the contact or support options made available on the website if you have a question about cookie preferences or privacy. We will not ask you to provide unnecessary sensitive information when raising a general cookie enquiry.
Do not track signals
Some browsers and devices offer a Do Not Track or similar setting. Because there is no single technical standard for interpreting these signals, the website may not respond to every such setting in the same way. Where applicable, you should use the website’s cookie preference tool and your browser controls to manage optional cookies.
Third parties, privacy and policy updates
Casino Lab may use carefully selected technology, analytics, security, payment, hosting or marketing providers to help operate the website and provide services. These providers may use cookies or similar technologies on our behalf, or may collect information under their own privacy terms. Third-party cookies can be subject to the relevant provider’s policy and controls. We encourage you to review those policies where a third party is identified in a cookie notice, preference centre or other website information.
Information collected through cookies may be used for purposes including website operation, security, service improvement, reporting, personalisation, legal compliance and the prevention of fraud or misuse. Information may be processed in Australia or another country where Casino Lab or its service providers operate, subject to applicable privacy requirements and the safeguards described in the Privacy Policy.
Cookies may be retained for different periods depending on their purpose. Necessary session cookies may expire when a browsing session ends, while preference, analytics or marketing cookies may remain for longer. Retention may also depend on whether you delete the cookie, change your browser settings or withdraw optional consent. We aim to retain information only for as long as reasonably required for the purpose for which it was collected, legal obligations, security and legitimate business needs.
We may update this Cookies Policy from time to time to reflect changes to the website, technology, services, legal requirements or our use of cookies. The updated version will be published on this page with a revised date where appropriate. If a change is significant, we may provide additional notice or request a new choice where required. You should review this page periodically so that you understand the current position.
Questions and related information
For more information about how Casino Lab collects, uses, stores and protects personal information, please read the Privacy Policy. For information about account rules, eligibility, promotions, payments, withdrawals, security and responsible gambling, please refer to the relevant pages and the Terms and Conditions. If you need help with gambling concerns, use the responsible gambling information and support options provided on the website.
By continuing to use the website after reviewing the available notice and controls, you acknowledge that cookies may be used as described in this policy. Where consent is required for optional cookies, Casino Lab will seek that consent through the available preference mechanism and will respect a withdrawal or change of choice in accordance with applicable requirements.
